Important Shipping Information
*There are shipping delays worldwide due to the COVID-19 pandemic. We are unable to guarantee our usual shipping time frames stated below. Please allow extra time for your delivery to arrive. Australia Post have confirmed all orders will arrive at their destination country. However, they will take additional time to be processed.
All orders are shipped from Perth, Australia, within 1 - 3 business days of us receiving your payment.
If you place a large order, it may be posted in 2 separate envelopes due to Australia Post weight restrictions.
Australian Domestic Shipping
Postal deliveries within Australia typically take 3 - 10 business days to arrive at their destination. We ask that you please allow up to 4 weeks for your delivery to arrive in case of public holidays, or other postal company delays.
AU$1.50 for standard deliveries within Australia.
Free postage to Australia if you spend over AU$10.
New Zealand Shipping
Postal deliveries to NZ have been taking roughly 3-6 weeks to arrive at their destination. We ask that you please allow extra time for your delivery to arrive in case of public holidays, or other postal company delays.
AU$2.50 for standard deliveries to NZ.
Free postage to NZ if you spend over AU$10.
International Shipping (excluding New Zealand)
International orders will likely be delayed due to COVID-19. Some people have experienced delays of 2 to 3.5 months in the past few months. This is because of an increased workload for postal companies, border closures, reduced flights and the fact that Australia Post has sent some mail via boat instead of plane recently. Thankfully these delays seem to be improving.
We ask that you please monitor the postal situation in your country and allow extra time for your delivery to arrive in the coming months. We hope you can understand that these delays are out of our control and appreciate your patience.
AU$5.50 for standard deliveries outside of Australia and NZ.
Free international postage if you spend over AU$25.
Customs Duties, Fees, and Other Information
Tax and customs fees not included. Please be aware you may be charged external customs fees when making overseas purchases when your delivery arrives in your country. Large orders that don't fit in standard envelopes, and orders with tracking are sent as packages, which can occasionally incur government customs fees in some countries. We have no control over these 3rd party fees.
Standard shipping does not come with tracking. We have separate tracked shipping options for an additional charge at the checkout if you wish to have your order shipped with tracking.